Privacy policy
This policy explains how this website handles personal information. It is a short version for this site; the full Yes AI policy at yesai.au/privacy applies to all Yes AI services and covers matters this page does not.
Who we are
This website is run by YES RIGHT PTY LTD (ABN 91 664 546 061), trading as Yes AI, 11 McGuire Cres, Williamstown VIC 3016. You can contact us at hello@yesai.au or on (03) 9003 0111. We handle personal information in line with the Privacy Act 1988 and the Australian Privacy Principles.
What we collect and why
- Enquiry form. Your name, phone number, email address, suburb or postcode, and anything you write in the message box. We use these to reply to you, arrange a demo and prepare a quote.
- Phone calls. Calls to (03) 9003 0111 are answered by an AI voice agent and may be recorded and transcribed so that your enquiry can be handled and followed up.
- Website use. The site uses Google Analytics, which sets cookies and records pages visited, the device and browser used and an approximate location. We use this to see which pages are useful. Google explains how it uses this data on its partner sites page.
We collect only what we need to answer your enquiry and run the site. You can browse the site without giving us your name.
Who we share it with
We use service providers to run this website and deliver your messages:
| Provider | What it does for us |
|---|---|
| Brevo | Delivers the emails created when you submit the enquiry form |
| Vercel | Hosts this website |
| Google Analytics | Measures how the site is used |
These providers may store or process information outside Australia. We do not sell personal information, and we do not share it with anyone else unless the law requires it or you ask us to.
How we protect it
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, and we keep enquiry details only as long as we need them for the purpose they were given or as the law requires.
Access and correction
You can ask to see the personal information we hold about you, or ask us to correct it, by emailing hello@yesai.au. We will respond within a reasonable time and explain if an exception applies.
Complaints
If you think we have mishandled your personal information, email hello@yesai.au first and we will look into it. If you are not satisfied with our response, or we have not replied within 30 days, you can lodge a complaint with the OAIC, the Office of the Australian Information Commissioner. The OAIC asks for complaints in writing.
Changes to this policy
We may update this policy when the site or our providers change. The date at the top of the page shows when it was last updated.